Description
This session will cover the creation and implementation of a cost-effective (free) library tech support ticketing system using technologies such as Google Apps and Spiceworks. The goal was to create a workflow and system that are easy to implement and easy to use. Link to Google Slide Presentation: https://docs.google.com/presentation/d/1sNKpnspmDsEMrUv7-bc2yamRh7T_V7LrTbLgwxuCFWU/edit?usp=sharing
Start Date
14-3-2018 1:00 PM
End Date
14-3-2018 2:00 PM
A (Free) Library Tech Support Ticketing System
This session will cover the creation and implementation of a cost-effective (free) library tech support ticketing system using technologies such as Google Apps and Spiceworks. The goal was to create a workflow and system that are easy to implement and easy to use. Link to Google Slide Presentation: https://docs.google.com/presentation/d/1sNKpnspmDsEMrUv7-bc2yamRh7T_V7LrTbLgwxuCFWU/edit?usp=sharing