How Do We Know? Assessment Approaches for Library Technology

Terri Fishel, Macalester College
Lisa Janicke Hinchliffe, University of Illinois – Urbana-Champaign

Description

Libraries everywhere are challenged to not only create, pilot, and implement technologies to improve user experience and library operations but must also ask “how do we know if this is working?” If it is, that is important to know. If it is not, that’s even more important so one can adjust and correct course. This discussion explores options for embedded assessment approaches in library technology, shares best practices, and invites participant involvement.

This paper has been withdrawn.
 
Mar 20th, 2:30 PM Mar 20th, 4:45 PM

How Do We Know? Assessment Approaches for Library Technology

Libraries everywhere are challenged to not only create, pilot, and implement technologies to improve user experience and library operations but must also ask “how do we know if this is working?” If it is, that is important to know. If it is not, that’s even more important so one can adjust and correct course. This discussion explores options for embedded assessment approaches in library technology, shares best practices, and invites participant involvement.