Mar 19th, 1:30 PM - 2:30 PM
AskMN: The Librarian Is In - Minnesota's Cooperative Digital Reference Service
AskMN.org is the 24/7 statewide cooperative digital reference service for Minnesota that began in March, 2008 with eight participating libraries. Working from either a public queue or academic queue, AskMN librarians provide real-time online assistance using chat to help patrons from across the state with their information requests. Learn about first-hand experiences with AskMN and working in a cooperative service. You'll hear from librarians who have participated in this statewide service.
Find more information about AskMN at http://www.askmn.org/.
ABOUT THE PRESENTERS:
Carla Pfahl, is the AskMN Coordinator at the MINITEX Library Information Network. Christine Clifford is Senior Web Services Librarian at the Hennepin County Library System. Sue Gray is Reference / Circulation Librarian at the College of St. Catherine.